Privacy Policy

Please find below privacy policies that apply to all products and services provided by Accuity.

Except in the USA, Canada and South America, Accuity’s products and services are provided by Reed Business Information Limited. In the USA, Canada and South America, Accuity’s products and services are provided by Accuity Inc.

Information we collect from our customers and users of our websites may be used in the following ways. By using an Accuity website or service you consent to this collection and use of information.

Subscription Services

Personal information provided as part of the registration process for any product or service is used to manage your subscription to enable us to provide a better service and to monitor compliance with password and other usage restrictions applicable to the relevant Accuity service.

Payment details

Any information provided by you in connection with any transaction regarding your credit or debit card numbers, expiry date and billing or delivery address will be used by us to process the transaction. These details will be stored on a secure server and may be used by us to facilitate and personalise future transactions with you. If you do not wish us to store and use the information for future transactions, please contact Accuity’s Customer Services Department at custserv@accuity.com

Contact details

We will use contact details provided by you as part of any registration process (i.e. your name, job title, telephone and fax number and your email and postal addresses) to provide any product or services requested by you and also to tell you about important changes to relevant subscription services and their functionality. 
Contact details will be used by us and by our associated companies to provide you with information about other services and products which may interest you and may also be disclosed to third party businesses and advertisers for the same purpose. If you do not wish to be contacted for this purpose, you may register your preferences by clicking here.

If you wish to alter any of your registration details please click here.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Accuity’s products and services require cookies in order to operate fully. We also work with advertisers who place cookies on your computer to serve and target adverts more effectively when you visit the site.

Most web browsers allow some control of cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Further information about the cookies used by Accuity is provided below.

The following cookie categories are based on the classification presented in The International Chambers of Commerce (ICC) Cookie Guide

Category 1: Strictly necessary cookies. 
These cookies are strictly necessary to provide services that you have requested.

Category 1 Cookies used by Bankers Almanac

Login Status: To identify you as being logged in to our website.

User Subscription Data: Subscription cookies allow us to ensure that you can access resources which you have registered or paid for.

User Session Identifier: A cookie containing a sequence of characters which references the user’s account details held on our server. It also references the user’s current search criteria.

Category 2: Performance cookies. 
These cookies collect information about how visitors use our website, for instance which pages visitors go to most often. The information collected by these cookies is aggregated, so these cookies don’t collect information that identifies individual visitors. The information collected is anonymous and is only used to improve the way our website works.

Category 2 Cookies used by Accuity

Web Analytics: Web Analytics cookies are used to improve the design and user experience of our website by providing statistics on site usage and pages visited.

User Profile Data : The user’s company, department and country is stored in an encrypted cookie and passed to Omniture for analytics purposes.

You may choose to decline these cookies by visiting the following sites:

Category 3: Functionality cookies. 

These cookies allow us to remember choices you make and provide more relevant features.

Category 3 Cookies used by Bankers Almanac

User Preferences: Preference cookies remember settings you’ve applied to this site such as default bank view and search filters

User Profile Data : The user’s name and login type are stored for functional and display purposes

Category 4: Targeting or Advertising cookies. 
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

Category 4 Cookies used by Bankers Almanac

Targeted Advertising: Advertising cookies are used by third parties to gather and send information to other websites so that they can present you with adverts you may be interested in.

Bankers Almanac uses the following third party advertising network:

  • Doubleclick (Google)

You may choose to decline these cookies by visiting the following site:

Campaign Tracking: Campaign Tracking cookies are used to monitor how effective adverts, promotions and e-newsletters are.

Voluntary Information

We may ask for further information about you as part of online surveys or if you enter any competition or other promotional feature. This information will be used to enable us to improve the relevant product or service and may also be disclosed to other companies as specified in the relevant promotion.

Statistical information

Aggregate statistical information provided by us to our advertisers or others regarding sales or website usage will not include personally identifying information.

Access to Data

Under the UK Data Protection Act 1988 individuals in the European Union  have the right to be told what personal information we hold about you on our databases. You should write to us, attn Company Secretary at the following address: Quadrant House, The Quadrant, Sutton, Surrey, SM2 5AS. UK stating your full name, your address and all Accuity  publications or services to which you know you subscribe. A small administrative charge may be made for fulfilling this request.

Contact Centre

Calls to our Contact Centre may be monitored or recorded.

EU and Swiss Safe Harbor Policy

The following affiliates or divisions of Reed Elsevier Inc. participate in the Safe Harbor Program administered by the U.S. Department of Commerce ("the Department") for the transfer of Personal Information from the European Union ("EU") and Switzerland to the United States: the Reed Elsevier Technology Services (RETS)/division of Reed Elsevier Inc. and Accuity, Inc. These two participants are referenced in this Policy as “Participants” or “we”. As part of our participation in the Safe Harbor Program, those Participants have adopted this policy ("Safe Harbor Policy"), which is consistent with the Safe Harbor Privacy Principles published by the Department. Consistent with the Safe Harbor Privacy Principles, Participants’ compliance with the Principles may be limited to the extent necessary to comply with legal obligations, law enforcement requirements or other recognized exceptions to the Principles.

SCOPE OF THIS POLICY

This Safe Harbor Policy applies only to Personal Information that: (1) is processed in the European Economic Area (“EEA”) and (2) is thereafter transferred from the EEA to a Participant in the United States.

"Personal Information" for purposes of this policy means information relating to an identified or identifiable natural person ("data subject"). An “Identifiable Person” is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to the individual’s physical, physiological, mental, economic, cultural or social identity that are within the scope of the EU Privacy Directive, recorded in any form and that is received by a Participant from the EU. At the present time Personal Information governed by this Policy does not include human resources information that belongs to Reed Elsevier Inc. or its affiliates.

NOTICE:

Participants seek to inform individuals, either directly or by requesting our customers to do so, about the purposes for which we collect and use Personal Information about them, how to contact us with any questions or complaints (see below), the types of third parties to which we disclose Personal Information, and the choices and means we offer individuals for limiting the use and disclosure of Personal Information. 

CHOICE:

It is our policy to provide individuals with clear and conspicuous, readily available, and affordable mechanisms to exercise choice. We offer individuals the opportunity in appropriate circumstances to choose whether their Personal Information subject to this Policy is: (a) to be disclosed to a third party (other than our agents and contractors or when required by law or legal process) or (b) to be used for a purpose that is incompatible with the purpose(s) for which it was originally collected or subsequently authorized by the individual. In the case of “Sensitive Information” (racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership and health or sex life) Reed Elsevier exercises special precautions and safeguards for any sensitive information it may collect, as defined by the Safe Harbor Program. For information about these opportunities contact us at:

Privacy Manager PO Box 933
Dayton, Ohio 45401
Telephone: 1-800-831-2578
Email: privacy@bankersaccuity.com

 

ONWARD TRANSFER:

Our disclosure of Personal Information to third parties will be done in compliance with the notice and choice principles above, where applicable.

 

In the event that we disclose Personal Information to our agents, contractors or other entities where we have a business relationship, it is our policy to seek to either enter into a written agreement with the third party requiring that they provide at least the same level of privacy protection as is required by the Safe Harbor Privacy Principles or verify that other appropriate legal controls are in place to safeguard Personal Information.

SECURITY:

We use a variety of data security measures intended to ensure the confidentiality and integrity of an individual’s Personal Information and to protect it from loss, misuse and unauthorized access, disclosure alteration and destruction.

 

DATA INTEGRITY:

We strive to ensure that data is relevant for the purposes for which it is to be used, reliable, relevant for its intended use, accurate, complete, and current.

ACCESS:

We strive to provide individuals with access to Personal Information about them and to allow individuals to correct, amend, or delete that information where it is inaccurate, subject to certain exceptions.

These include:

• access to confidential or proprietary information;

• situations in which granting access might have to be balanced against the privacy interests of others; or

• Where the Personal Information requested relates to an ongoing investigation of the individual, litigation or potential litigation.

Please note that in some instances, we maintain Personal Information solely as a processor on behalf of our customers, affiliates, or business partners. In such cases, if you request access to or correction of information, we may need to direct you to such a party if we are not authorized to respond to an access request directly.

ENFORCEMENT:

Participants take steps internally to verify that our privacy promises have been implemented as presented and take appropriate steps to remedy any deficiencies that we may identify. As part of Participants’ commitments pursuant to the U.S.-EU and U.S.-Swiss Safe Harbor Frameworks, Participants have agreed to TRUSTe online dispute resolution for disputes relating to our compliance with the Safe Harbor Frameworks.

If you have any complaints regarding Participants’ compliance with the Safe Harbor you should first contact us at:

Privacy Manager
PO Box 933
Dayton, Ohio 45401
Telephone: 1-800-831-2578

Email: privacy@bankersaccuity.com

If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe by Internet at: http://www.truste.org/consumers/watchdog_complaint.php. For information about TRUSTe or the operation of TRUSTe's dispute resolution process, see: http://www.truste.org/consumers/watchdog_complaint.php. The TRUSTe dispute resolution process shall be conducted in English.